Surface Pro X and Windows 10 Pro: Enjoy Free Extended Returns

Are you considering purchasing a new Surface Pro X or upgrading to Windows 10 Pro? At the Microsoft Store, we understand that buying technology can be a significant investment, which is why we're offering an extended return policy for select devices. Here's what you need to know.

Price Adjustment Policy

If the price of your purchased physical product or Surface device is reduced during our Offer Period, you may be eligible for a price adjustment. To receive this benefit, please contact Microsoft Store Sales & Support with your order number and any additional information requested by our representative.

Extended Low Price Promise

Our Extended Low Price Promise offers customers an extended return period of 60 days for Surface devices and 30 days for physical products. This means you have more time to try out your new device before deciding whether it's right for you. During this period, you can return your device for any reason.

Free Extended Returns

For a limited time, select customers in specific markets can take advantage of our Free Extended Returns offer when purchasing Surface devices from the Microsoft Store. This extended return period is designed to give you extra peace of mind as you explore your new device.

Important Details

* The Offer Period for physical products is 30 days from purchase date, while Surface devices have a 60-day window.

* Our Extended Low Price Promise and Free Extended Returns offers are only available for purchases made at the Microsoft Store.

* Customers can start the return process within 60 days of receiving their device.

* Each eligible customer is limited to a maximum of five device returns during the Offer Period.

At the Microsoft Store, we're committed to providing our customers with the best possible shopping experience. If you have any questions or concerns about our Extended Low Price Promise or Free Extended Returns offers, please don't hesitate to contact us. We're here to help.

Surface pro x windows 10 pro